1. How can I check the status of my order?

You can log in to your account, enter the "My Orders" section, and view the detailed status of each order, including pending payment, processing, shipped, delivered, etc.

2. What payment methods do you accept?

We accept various payment methods, such as credit cards (Visa, Mastercard, American Express), debit cards, PayPal, and other local mainstream payment methods. All payment transactions are encrypted to ensure the security of your funds.

3. Can I modify or cancel my order after placing it?

You can modify or cancel your order within 1 hour after placing it. If the order has been processed or shipped, it cannot be modified or canceled. Please contact our customer service team as soon as possible if you need to make changes.

4. What should I do if I receive a damaged or wrong product?

Please take photos of the damaged or wrong product, the outer packaging of the package, and the shipping label, and contact our customer service team within 48 hours of receiving the goods. We will verify the situation and provide you with solutions such as return, exchange or refund.

5. Do you provide international shipping?

Yes, we provide international shipping services to most countries and regions around the world. You can check whether your region is covered during the checkout process. Shipping costs and delivery times vary by region.